Information We Collect:
(a) We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you offer that information via online forms, emails, or over the phone. If you choose to purchase a product from us, we or our third-party payment processors will collect your relevant payment information. If you no longer wish to receive emails, you may opt out of them. This personal information will be used only for the purposes provided and not for third party marketing efforts, nor shared to that end.
(b) Cookies and Tracking Technologies: Technologies such as cookies, beacons, tags and scripts may be used by Raab. These technologies may be used in analyzing trends, administering our site, tracking movements around the site and to gather demographic information about our user base as a whole. We use cookies for analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site. We may use Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), Bing Ads, Mailchimp and Woopra, among other similar tools.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Raab will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We use the information that we collect to operate and maintain our Sites and the Raab services in connection with the consent offered by the customer and for other legitimate purposes.
Raab will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Raab (for instance, on servers or databases co-located with hosting providers or other services, such as in book-keeping software like Filemaker, shipping software, like Fedex.com, and communications platforms, like Mailchimp). We use service providers that are compliant with relevant regulations.
Your information collected through the Raab service may be stored and processed in the United States, Europe, or any other country in which Raab or its service providers maintain facilities.
Raab is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Raab. No method of transmission over the Internet or method of electronic storage, is 100% secure. We use a credit card processing company to charge credit card purchases. However, these companies do not retain, share, store or use personally identifiable information for any other purposes.
For current Raab customers, you can review, correct, update or delete inaccuracies to the information about you that Raab keeps on file by contacting us directly.
If you are a customer with Raab, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal rights and obligations.
If you are a visitor to the Raab Sites we will retain your information for as long as necessary.
Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.